Provide 7 * 24-hour after-sales support service, and any issues will be responded to within 24 hours.
A professional team provides remote technical support or on-site technical services.
For returns and exchanges caused by product quality issues, customers can apply within 30 days after receiving the goods, and we are responsible for unconditional returns and exchanges.
For returns and exchanges that are not related to quality issues, the product packaging must be kept intact, and the customer must bear the round-trip logistics costs.
Provide comprehensive product repair services, and products within the warranty period enjoy free repairs (except for human damage or force majeure).
Product repairs outside the warranty period will only incur reasonable repair costs.
Provide free product usage and installation training to meet customer needs, ensuring that customers are proficient in operating skills.